This application is a continuation of U.S. Ser. No. 11/254,922 filed Oct. 20, 2005, which is a continuation of U.S. Ser. No. 10/430,688 filed May 5, 2003, now U.S. Pat. No. 6,991,248.
BACKGROUND OF THE INVENTION1. Field of the Invention
The present invention relates to baby strollers, and more particularly, to all-terrain baby strollers that can be folded.
2. Description of the Related Art
Traditionally, baby strollers have been used to push an infant slowly on a relatively hard, smooth floor or sidewalk. As a result, the strollers were made small and light. These strollers work well enough at slow speed, but are extremely unwieldy and even dangerous on rough surfaces or at higher speeds.
All-terrain baby strollers have been designed to overcome these problems. These strollers typically employ much larger wheels, often large bicycle tires. The stroller frame members are constructed of metal tubular stock and durable plastic frame connectors or other durable material to connect the frame members together to handle the heavy duty use they may receive. The frame connectors are used also to rotate or pivot one frame member relative to another, and are used to removably connect other frame members together.
Some advanced designs of all-terrain strollers have allowed for a certain degree of folding of the all-terrain baby strollers into less than a desirable amount of compactness. In addition, conventional folding mechanisms include complications that increase cost and reduce reliability and ease of use.
BRIEF SUMMARY OF THE INVENTIONThe present invention resides in a folding baby stroller system and method. Embodiments include a front wheel and left and right side laterally spaced-apart front wheel supports. Each of the left and right side front wheel supports has a forward end portion and a rearward end portion. The front wheel is mounted to the forward end portion of at least one of the front wheel supports, the left and right side front wheel supports being rotatable as a unit. Further included are left and right rear wheels, and left and right side laterally spaced-apart rear wheel supports. Each of the left and right side rear wheel supports has a lower end portion and an upper end portion, the lower end portions being coupled to at least one of the left and right rear wheels. Further included are left and right side laterally spaced-apart handle members. Each of the left and right side handle members has a forward end portion and a rearward end portion with a handle portion, the left and right side handle members being rotatable as a unit. Further included are left and right side laterally spaced-apart folding assemblies. Each of the left and right side folding assemblies has a first rotatable member and second rotatable member rotatably coupled to a pivot member supported by the upper end portion of a corresponding one of the left and right side rear wheel supports for rotation about a common axis of rotation and independently rotatable relative to each other. The rearward end portion of a corresponding one of the left and right side front wheel supports is fixedly attached to the first rotatable member, and the forward end portion of a corresponding one of the left and right side handle members is fixedly attached to the second rotatable member.
Other features and advantages of the invention will become apparent from the following detailed description, taken in conjunction with the accompanying drawings.
BRIEF DESCRIPTION OF THE SEVERAL VIEWS OF THE DRAWINGSFIG. 1 is an isometric view of an exemplary implementation of a baby stroller embodying the present invention shown in a fully unfolded state ready for usage.
FIG. 2 is an isometric view of the stroller frame of FIG. 1 without a seat and a leg guard.
FIG. 3 is a front elevational view of the stroller frame of FIG. 2.
FIG. 4 is a side elevational view of the stroller frame of FIG. 2.
FIG. 5 is a front elevational view of the stroller frame of FIG. 2 shown in a partially folded state with left and right front supports being rotated about their respective side folding assemblies toward respective side rear wheel supports.
FIG. 6 is a side elevational view of the stroller frame of FIG. 2 shown in the partially folded state of FIG. 5.
FIG. 7 is a side elevational view of the stroller frame of FIG. 2 shown in a fully folded state with both left and right front supports and left and right side handle supports being rotated about their respective side folding assemblies toward respective side rear wheel supports.
FIG. 8 is an exploded isometric view of one of left and right side folding assemblies of the implementation shown in FIG. 1.
FIG. 9 is an enlarged, fragmentary, side elevational view of the stroller frame of FIG. 2 in the fully unfolded state better illustrating one of the side folding assemblies.
FIG. 10 is a side elevational view of the stroller frame in the fully unfolded state of FIG. 9 showing internal components of one of the side folding assemblies.
FIG. 11 is the side elevational view of the stroller frame in the fully unfolded state of FIG. 9 with the internal components of the side folding assembly shown in broken line.
FIG. 12 is the side elevational view of the stroller frame of FIG. 11 in the fully folded state with the internal components of the side folding assembly shown in broken line.
DETAILED DESCRIPTION OF THE INVENTIONAs shown in the drawings for purposes of illustration, the present invention is embodied in an all-terrain baby stroller 10, as shown in FIG. 1, having a foldable, tubular metal frame 12 and a transversely extending rear axle assembly 14 with a transverse, non-rotating tubular rear axle 15. Left and right side rear wheels 16 are rotatably mounted to the ends of the rear axle assembly 14. The forward end of the frame 12 has a single front wheel 18 rotatably mounted thereto.
The frame 12 has no base frame members extending rearwardly from the front wheel 18 to the rear axle assembly 14 as do most conventional all-terrain strollers. Instead, the frame 12 includes left and right side, downwardly and forwardly sloping front wheels frame members or supports 20, which each extend downward from a corresponding one of left and right side folding assemblies 22 in a converging configuration to the front wheel 18. A forward free-end 20 a of each of the left and right side front wheel supports 20 has a plastic front wheel connector (not shown) fixedly attached thereto and a corresponding one of the left and right ends of an axle 18 a of the front wheel 18 removably attached thereto to mount the front wheel to the stroller frame 12.
The front wheel supports 20 are interconnected by a foot rest 28 that spans between them toward but rearward of their forward free-ends 20 a and that is fixedly attached to each at a position just above the front wheel 18 and just rearward of the axle 18 a of the front wheel. As a result of the interconnection provided by the foot rest 28, and also the front wheel 18 when attached to the left and right side front wheel connectors, the left and right side front wheel supports 20 form a stationary unit with respect to the left and right side folding assemblies 22 upon folding and unfolding of the stroller 10, as will be described in greater detail below.
The frame 12 also includes left and right side, upwardly and rearwardly sloping handle frame members or supports 24, which each extend upward from the corresponding one of the left and right side folding assemblies 22 in a generally parallel configuration to a handle 26 extending between the left and right side handle supports. The handle 26 is covered by a foam grip. The handle supports 24 are interconnected by the handle 26 that spans between them at their rearwardmost and uppermost extension and that is fixedly attached to each.
As a result of the interconnection provided by the handle 26, the left and right side handle supports 24 move as a unit with respect to the left and right side folding assemblies 22 upon folding and unfolding of the stroller 10, as will be described in greater detail below. It is noted that in lieu of the interconnecting handle 26, the handle supports 24 may each be provided with a handle portion at the upper end thereof such as used with umbrella style strollers.
In the illustrated embodiment of the invention the left and right side handle supports 24 and the handle 26 are formed as an integral unit by bending a single length of aluminum tube. The left and right side handle supports 24 are movable relative to the left and right side front wheel supports 20 for folding of the stroller 10 and do not together form an integrated rigid upper frame. The left and right side handle supports 24 are also movable independent from movement of the left and right side front wheel supports 20.
The frame 12 also includes left and right side, downwardly and rearwardly sloping rear wheel frame members or supports 30, which each extend downward from the corresponding one of the left and right side folding assemblies 22 in a generally parallel configuration to the rear axle assembly 14. A rearward free-end 30 a of each of the left and right side rear wheel supports 30 is fixedly attached to a corresponding one of the left and right ends of the tubular rear axle 15. The rear wheel supports 30 are interconnected by the rear axle assembly 14 that spans between them at the rearward free-ends 30 a thereof. As a result of the interconnection provided by the rear axle assembly 14, the left and right side rear wheel supports 30 move as a unit with respect to the left and right folding assemblies 22 for folding and unfolding of the stroller 10, as will be described in greater detail below. The left and right side rear wheel supports 30 are also movable relative to the left and right side front wheel supports 20 and the left and right side handle supports 24 for folding of the stroller 10. Further, the left and right side rear wheel supports 30 and the rear axle assembly 14 connected thereto do not form a part of a base frame extending between the rear and front wheels 16 and 18. Much of the structural strength of the stroller 10 and the interconnection of the forward wheel supports 20, the handle supports 24, and the rearward wheel supports 30 are provided by the centrally positioned left and right side folding assemblies 22, and not by a base frame.
In the illustrated embodiment of the stroller 10, the left and right side front wheel supports 20, the left and right side handle supports 24, and the left and right side rear wheel supports 30 are made from aluminum tube. Suitable alternative materials may be used.
The left and right outward ends of the tubular rear axle 15 are open and internally threaded to receive a threaded stub axle 32 forming a part of the corresponding one of the left and right rear wheels 16. A lock nut (not shown) when tightened against the face of the stub axle 32 locks the stub axle against loosening during usage of the stroller 10. Alternative constructions may be used to fixedly or removably attach the rear wheels 16 to the tubular rear axle 15, and any suitable alternative manner of mounting the rear wheels 16 to the real wheel supports 30 may be used with or without a park brake.
The frame 12 of the stroller 10 is shown in FIG. 1 in the fully unfolded state with a fabric seat 2, fabric leg support and guard 3. For purposes of illustration, the frame 12 is shown in FIG. 2 without the seat 2 and the leg guard 3. The seat 2 is suspended from the left and right side handle supports 24, and the leg guard 3 spans between and is supported by the left and right side front wheel supports 20.
For the depicted implementation, user operation of the left and right side folding assemblies 22 will now be described. The left and right side folding assemblies 22 have the same construction, and the description below while in the singular is applicable to both. Each of the left and right rear wheel supports 30 supports an inwardly extending lever 34, which has a predominantly vertical orientation, as shown in FIG. 3, when the frame 12 of the stroller 10 is locked in the fully unfolded position. To begin the procedure to fold the frame 12, each of the levers 34 are pulled upward and inward as depicted by arrows R1 to thereby put the folding assemblies 22 in an unlocked state as further explained below.
With each of the left and right folding assemblies 22 in an unlocked state, the left and right handle supports 24, along with the handle 26, and the left and right forward wheel support 20, along with the forward wheel 18, can be rotated about the left and right folding assemblies, respectively, toward the left and right rear wheel supports 30, respectively, as depicted by arrows R2 shown in FIG. 4. As stated, the forward wheel supports 20 can be moved independently from movement of the handle supports 24. In the process of folding the frame 12, if the forward wheel supports 20 were to be rotated about the folding assemblies 22 before rotation of the handle supports 24 about the folding assemblies, then the frame 12 would appear in a partially folded state as shown in the front elevational view of FIG. 5 and the side elevational view of FIG. 6. In a fully folded state, both the forward wheel supports 20 and the handle supports 24 have been rotated about the folding assemblies 22 to be positioned in close proximity to the rear wheel supports 30 as shown in the side elevational view of FIG. 7.
As shown in FIG. 8, each of the folding assemblies 22 includes a forward rotatable member 35′ having a disk 36′ with a notch 38′ and an arm 40′, and a rearward rotatable member 35″ having a disk 36″ with a notch 38″ and an arm 40″. The disks 36′ and 36″ and the arms 40′ and 40″ are depicted in FIG. 8 as being part of a single formed piece; however, in other implementations the disks and arms are individual pieces that are fixedly attached together. The rotatable members 35′ and 35″, along with a corresponding one of the rear wheel supports 30, are contained between left and right slotted halves of a housing 42 that allow the arms 40′ and 40″ to protrude outside of the housing. The inside wall of each half of the housing 42 has recess 42 a sized and shaped such that when the two halves of the housing are positioned together, the recesses form a cavity to securely receive the upper free-end portion of the rear wheel support 30 therein. The disks 36′ and 36″ each have a central aperture 41′ and 41″, respectively, sized to receive a bushing 43 therethrough having a length longer than the cumulative thickness of the two disks. When the folding assembly 22 is assembled, the disks 36′ and 36″ are arranged facing each other with the bushing 43 extending through the aligned apertures 41′ and 41″ of the disks, and this subassembly is positioned in a slot 30 b in the enlarged, upper free-end portion of the real wheel support 30. The slot 30 b has a forward to rearward orientation. A central aperture 43 a of the bushing 43 is aligned with a pair of opposing inward and outward side apertures 30 c of the rear wheel support 30, transverse to the orientation of the slot 30 b, and the left and right slotted halves of the housing 42 clamp around the slotted upper free-end portion of the rear wheel support 30. The left and right slotted halves of the housing 42 have opposing apertures 42 b, which align with the central aperture 43 a of the bushing 43, such that a bolt 44 extends fully through the apertures 42 b of the halves of the housing 42, through the aperture 30 c of the rear wheel support 30, and through the central aperture 43 a of the bushing 43. A nut 44 a is threaded onto the threaded end of the bolt 44 to hold the assembly together with the disks 36′ and 36″ freely rotatable on the bushing 43. With this assembly, the bolt 44 and nut 44 a hold the left and right slotted halves of the housing 42 securely clamped together with the slots of the housing having the arms 40′ and 40″ extending therethrough. The arm 40′ extends forwardly through the forward opening of the slot 30 b and the other arm 40″ extends rearwardly through the rearward opening of the slot 30 b in the rear wheel support 30.
When the folding assemblies 22 are in a fully unfolded state, as shown in FIG. 9, the disks 36′ and 36″ of the folding assembly are locked in place by components positioned internal to the rear wheel supports 30 including a slidably mounted head 50 with a tip 52 inserted into the notches 38′ and 38″ as shown in FIG. 10. In FIG. 10, a cover portion 30 d of the upper free-end portion of the rear wheel support 30 is shown removed in order to better illustrate the components of the folding assembly 22 contained therein. The cover portion 30 d is attached to the other portion of the free-end portion of the rear wheel support 30 by a bolt 30 e, as seen in FIG. 9. The lever 34 is pivotally mounted to the rear wheel support 30 and the head 50 is mechanically linked to the lever 34 so that when the lever 34 is pulled upward and inward as depicted by the arrows R1 in FIG. 5, the head 50 is moved away from the disks 36′ and 36″, thereby causing the tip 52 to be retracted and disengaged from the notches 38′ and 38″. The disks 36′ and 36″ are then free to rotate on the bolt 44 and hence allow folding of the front wheel support 20 and the handle support 24 about the rear wheel support 30 in a clam shell movement, as will be explained in greater detail below.
The head 50 further includes a base 54, which rests against one end of a spring 56. The other end of the spring 56 rests against an internal support 58 inside the rear wheel support 30 such that the spring provides a force adequate to bias the tip 52 into an engaged state within the notches 38′ and 38″ of the disks 36′ and 36″ when the folding assembly 22 is in the fully unfolded state. While supplying a force to the head 50 to keep the tip 52 in the notches 38′ and 38″, the force is not so great as to require undue force to be applied to the lever 34 by the user to retract and disengage the tip from the notches when the folding assembly is to be folded.
The internal support 58 is coupled to or may be an integral part of the rearward free-end 30 a of the rear wheel support 30 to couple the folding assembly 22 to the rear axle assembly 14. As shown in FIGS. 11 and 12, for each of the folding assemblies 22 on the left and right sides of the stroller 12, the front wheel support 20 is bolted onto the arm 40′ of the forward rotatable member 35′ using a pair of bolts 60, and the handle support 24 is bolted onto the arm 40″ of the rearward rotatable member 35″ using a pair of bolts 62.
In the fully folded state of the stroller 12, both the front wheel support 20 and the handle support 24 are moved into close proximity to the rear wheel support 30. As shown in FIG. 12, in the fully folded state, the tip 52 of the head 50 is retracted and disengaged from the notch 38′ of the forward rotatable member 35′ and the notch 38″ of the rearward rotatable member 35″. In the fully folded state, both the front wheel support 20 and the handle support 24 are free to rotate independently of the other about the bolt 44 of the folding assembly 22 so that the notches 38′ and 38″ can be brought back into alignment with the tip 52 of the head 50 to consequently secure the stroller 12 into the fully folded state.
From the foregoing it will be appreciated that, although specific embodiments of the invention have been described herein for purposes of illustration, various modifications may be made without deviating from the spirit and scope of the invention. For instance, the depicted implementation used the bolt 44 and nut 44 a assembly to rotatably couple the forward rotatable member 35′ and the rearward rotatable member 35″ together with a corresponding one of the rear wheel supports 30. In other implementations, pivot members other than the bolt-nut assembly may be used, including pin assemblies. As another example, in the depicted implementation, the rear wheel supports 30 supported the bolt 44 on which the rotatable members 35′ and 35″ where rotatably mounted. In other implementations, either the front wheel support 20 can support the bolt 44 and have the rotatable members 35′ and 35″ rotatably mounted thereon with the arms 40′ and 40″ each fixedly attached to one of the handle support 24 and the rear wheel support 30 such that the handle support and the rear wheel support fold about the front wheel support, or the handle support 24 can support the bolt 44 and have the rotatable members 35′ and 35″ rotatably mounted thereon with the arms 40′ and 40″ each fixedly attached to one of the front wheel supports 20 and the rear wheel support 30 such that the front wheel support and the real wheel support fold about the handle support. As a further example, the rotatable members 35′ and 35″ were depicted as including the disks 36′ and 36″, however, in other implementations the rotatable members 35′ and 35″ may have other shapes. As an additional example, the depicted implementation aligned the tip 52 of the spring loaded head 50 of each folding assembly 22 with the notches 38′ and 38″ of the disks 36′ and 36″ to secure the stroller 12 into the fully folded state. In other implementations, each folding assemblies 22 can use a pin or other member that is inserted into holes in each of the disks 36′ and″ to hold the front wheel supports 20, the handle supports 24, and the rear wheel supports 30 in the unfolded state. Accordingly, the invention is not limited except as by the appended claims.
Baby care products are a $98 BILLION industry as of 2022.
And the market is estimated to reach $168 billion by 2032.
In other words…
Business is booming for baby product manufacturers.
If you’re just getting started with manufacturing baby products, you might be asking yourself:
And more.
In this guide, we’ll cover them all. You’ll learn how to refine your idea, how to find baby product manufacturers, how to manage the product design process, and more.
Let’s do it.
The product design phase of manufacturing baby products is both important and challenging. Ask yourself these questions to make sure your idea is as rock solid as can be.
Your competitors include a wide range of industry giants like Graco, Johnson & Johnson, Procter & Gamble, and other major brands. You’ll also face competition from companies that have already established themselves in your local market.
To build on your idea, start by conducting research.
Read popular trade magazines like Baby Maternity Retailer, Baby And Children Product News, and Baby Care Magazines International.
During fieldwork, visit stores to look at the advertising, products in different price ranges, different categories, and promotional campaigns. Online databases can help you locate baby product stores near you.
Research popular online stores such as Babies Bloom Store and Baby Mall Online.
Look for the following features as you browse:
Great products have a specific yet wide-ranging appeal.
Use the following criteria as a guide to determine how profitable your product can be.
The product needs to be safe, high-quality, and fulfill unmet customer demands.
Next, think about the landscape of the baby product industry. Local and international competition, growth potential, and competitive pricing are factors to consider here.
Lastly, the market criteria are threefold. The product needs to be following current market trends, be user-friendly, and have a reasonable production cost.
Visit “Understand Your Market”, an educational resource run by the US Small Business Administration, to read more about creating a marketable concept.
Lastly, make sure you can grow your business and create a whole product line based on the same core concept. Use your USP and adapt it to follow different seasonal trends, color palettes, and limited edition products.
Before committing to mass production, getting a reliable cost estimate and allocation is crucial. You can use various accounting methods for this. An easy way to do this is to contact our dedicated group of professionals to help you calculate these costs..
Prototype production varies greatly depending on your idea. We suggest using Computed Aided Designs to simulate your products before committing to a prototype.
Prototyping companies can help in this endeavor.
Once a prototype is ready, contact potential manufacturers to get a cost estimate, which will differ based on your production scale.
Multiple organizations have standards for different types of products. Juvenile Products Manufacturers Association provides certification that many parents look for while buying products. American Society of Testing and Materials has specific guidelines for different baby products.
Resources are also available for international safety standards.
Patent attorneys are authorized to perform patent searches, including scanning several databases for existing patents on a particular idea.
It takes a long time to get a patent by yourself because it’s a complex process, which is why we don’t suggest you do this alone.
This stage is critical for your research because major retailers might have patented designs that aren’t yet available on the market.
The range of baby products you could manufacture is a mile long.
Wet wipes, baby car seats, baby blankets, baby soap, formula milk, baby playpens, baby teethers, baby walkers, baby wash, baby body oil—the list goes on.
Before you commit to a concept, it’s crucial to make sure a market exists for it. You don’t want to spend months (or years) on product design, manufacturer sourcing, building an active network of suppliers, blasting product announcements, and spending buckets of cash building a product that nobody actually wants to buy.
Which brings us to one of the most important steps of the entire process…
Before you dive head first into product design, prototyping and manufacturing—conduct research into the customers you’re planning to target.
Categorizing a target audience will let you focus your marketing and packaging efforts on creating a look that appeals to them.
Plus, understanding your ideal customer can shed light on what other products they may also be interested in based on the stage of development their child is likely in.
For example, parents in the market for pacifiers will also most likely be looking for baby wipes, cribs, sensory toys, and other products popular for children in that age group.
Remember, advertising efforts will be focused on parents, especially when promoting products for infants.
You can begin designing once you have a clear vision and a target audience in mind. Start sooner than that and you risk chasing un-vetted ideas that could easily flop.
The steps in the list below will assist you in manufacturing baby products that everyone will love:
Brainstorming helps you understand how the rest of the baby product manufacturing process will go. That includes details like packaging, marketing, and production scale.
You want to get all your ideas out so that you can sift through them to make decisions about the next few steps. We suggest using your competitive market analysis as a barometer for this session.
The following checklist can act as a guideline to direct your brainstorming session:
The brainstorming session will assist you in developing an insightful project guideline.
To make sketches for the product, you can either hire a professional artist or do it yourself. Use the brainstorming session as a guide to ensure you don’t forget anything.
Think about things like size, color, and potential variations for future products.
With the initial sketch in hand, you can begin designing a 3D model. To build a digital model, artists use CAD (Computer-Aided Design) software.
Depending on the artist, this process will take anywhere from one to seven days.
You can create a 3D model on your own using software like Zbrush, but we recommend hiring a professional.
The process of building prototypes for baby product manufacturing can vary significantly.
Depending on your product, you may need to consult a professional. You can make samples of simple products such as fabric-based products at home. However, products that require complex machinery may need to go through a professional prototyping company.
An easy way to differentiate between complex and straightforward prototypes is to research their respective manufacturing processes.
The more technical the process, the better it is to hire a professional for this step. For example, manufacturing a toy is a highly complex process requiring professional assistance.
For instance, baby clothes only require fabric, thread, and a sewing machine. However, manufacturing a stroller requires aluminum or plastic to be bent into a frame, numerous belts, and buckles.
You’ll need to find a factory that’s compatible with your needs for mass production.
Retailers and manufacturers handle mass production in different ways. A retailer will take over the entire process, allowing you to focus on the creative factors, while a manufacturer will require you to handle the supply chain.
You can either work with retailers or contact a manufacturer yourself. Retailers already have contacts in the manufacturing industry and can take over the process once they agree to partner with you. However, it’ll give you less creative control over the process.
Local and international manufacturers can help you start mass production. You can keep an eye on local manufacturers to tweak the process, but they tend to cost more. Outsourcing is cheaper, but field visits can be time-consuming.
Because of their long-standing deals with wholesalers, working with a well-known retailer would help speed up this process. They’ll also have partnerships with factories with high-grade equipment.
You can outsource the entire manufacturing process to factories in other countries to save money. Trade fairs are an excellent place to start your search for a factory.
Contact your local economic development chapter to get in touch with a global expert who has vetted manufacturers in other countries and will represent you.
By now, you’ll have a detailed understanding of what your product is, what you want it to look like, how you plan to promote it, and who it’s for.
When deciding on your supply chain strategy, consider the following steps.
The production line starts with sourcing raw materials. This step will differ depending on the type of baby product you want to make. For example, a stroller will require you to source metals like aluminum for the frame and fabric for the seat.
Building relationships with suppliers to source your materials is critical.
Experts in supply chain management will advise you on aligning your needs with what’s available in the supply market. Quality and profit margins will both be decided by your investment in raw materials.
Our professionals at Gembah can help you get the best raw materials for your product.
Manufacturing a product requires the use of raw materials, machinery, analytics, and other industrial knowledge. It’s best to consult with experts in the field, such as our team at Gembah.
The following are some of the most important steps:
It’s vital to know the mode of delivery. Depending on your target audience and product placement, numerous excellent options optimize the process and reduce the selling cost.
For example, if you are short on inventory storage space, using the technique of cross-docking, you can optimize the process.
The following are the key players in the delivery process.
You must assess the incentive schemes offered to retailers to determine an appropriate margin and promotional shelves. These incentives encourage retailers to display products in the best possible location based on consumer behavior.
The final part of the system is the consumer.
A careful review is required to determine the price, product packaging, expedite sales returns, product placement, and meet customers’ requirements. Extensive research into consumer behavior, a thorough analysis of data gathered through CRM, and other factors help determine this step.
You also must have a system in place for faulty products and customer returns. Great return policies increase consumer satisfaction and the parent company’s good faith.
Because these factors are essential in retaining customers, we suggest that you prioritize them as you would any other process for long-term success.
For those who are new to the industry, the complexity of manufacturing baby products can be scary. That is where our team at Gembah can help you build a successful business.
We can connect you with a network of experts to help you…
No matter where you are in the process today, we can help simplify the entire process and maximize the chances of a positive outcome for your company.
Reach out to today to get started.